About us

Built by someone who has walked the exact path he is now teaching to others

Progress Vault exists because somebody once took the time to teach our founder the trade properly. Everything here is an attempt to pay that forward at scale.

Ciaran Hawkins at an industry awards night
From the founder
“Persistence will always beat resistance.”

I did not start this business to be the best salesperson in the room. I started it because somebody once took the time to teach me the trade properly, and I wanted to do that for as many people as I could.

The proudest days here are not the record-breaking ones. They are the days someone who could barely hold a conversation twelve months ago stands up and trains a room of their own. Six of them have gone on to run their own operations, and every one of those means more to me than a number on a board.

The results have followed, because they always do when the people are right. Our partners get a team that actually believes in what it is representing, and this has been our strongest year yet on every measure we track.

Ciaran Hawkins Founder & Managing Director, Progress Vault
What we stand on

Four things we will not trade away

01

Represent properly

Our people carry someone else's name in public. Accuracy and honesty in every conversation, without exception.

02

Coach, don't manage

Anyone can point at a target. We sit beside people until the skill is actually theirs.

03

Promote on merit

Progression is earned through results and the ability to develop others, never through tenure or favour.

04

Leave people better

Whether someone stays two months or ten years, they should leave with a skill they can use anywhere.

A mentor and a new starter

Somebody taught us. So we teach.

Coach, don't manage
The Progress Vault team
The difference

Why clients keep coming back

Digital gets a cause seen. A person gets it understood. When a supporter can stop at a booth, ask a hard question and get a straight answer from someone who knows the cause properly, the quality of what follows is different. Better retention, fewer cancellations, real feedback from the field.

Because we own the recruitment, the training and the daily coaching, our charity partners are not gambling on whoever happens to be available. They are getting a team built for their campaign, and one they do not pay for until it has already raised more than it costs.

Want to know if we are a fit?

The quickest way to find out is a conversation, which happens to be what we are good at.